Privacy
Policy

Our approach

LAUXET, LLC respects your privacy and values the trust you place in our brand. This Privacy Policy applies to information collected through our website and any other location where this policy is referenced.

By using this website, you acknowledge the practices described below.

Information we collect

When you visit LAUXET, information may be provided directly by you or collected automatically through your use of the website.

• Contact information: name, email address, phone number, billing address, and shipping address.
• Order information: items purchased, order history, delivery details, and related transaction information.
• Website information: IP address, browser and device information, pages viewed, browsing patterns, and site interaction data.

Payment information is processed securely by third-party payment providers. LAUXET does not store full payment card details.

How we use information

We may use your information to operate our business and serve you, including to:

• Process, fulfill, and deliver orders.
• Provide customer support and communicate order or shipping updates.
• Improve website functionality and the customer experience.
• Detect fraudulent, unauthorized, or otherwise harmful activity.
• Send brand communications or marketing emails when you choose to receive them.

LAUXET does not sell or rent your personal information to third parties.

Email communications

If you subscribe to our mailing list, you may receive updates about collections, releases, editorial content, or brand announcements. You may unsubscribe at any time using the link included in each marketing email.

SMS communications

Customers may choose to receive LAUXET text messages by selecting the separate, optional SMS consent checkbox at checkout or by initiating a conversation through LAUXET live text chat.

At checkout, the SMS consent checkbox is unchecked by default and is not required to complete a purchase. When using live text chat, customers are shown an opt-in notice before sending their first message. Consent applies only to the types of messages described at the point of opt-in.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

LAUXET does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Contact information is not shared or sold to third parties for text-messaging purposes.

Mobile information may be provided only to service providers that support the delivery of LAUXET text messages and only as necessary to provide that service. Text-messaging originator opt-in data and consent will not be shared for any other purpose.

Cookies & analytics

LAUXET may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve performance. These technologies may help us understand pages viewed, browsing patterns, and session activity.

You may adjust your browser settings to decline cookies. Some portions of the website may not function as intended when cookies are disabled.

Third-party services

Service providers—including payment processors, shipping providers, analytics platforms, and email marketing services—may collect or process information necessary to perform services for LAUXET.

These third parties maintain their own privacy policies and practices. LAUXET is not responsible for the privacy practices of external websites or services.

Security & retention

LAUXET takes reasonable measures designed to protect information from unauthorized access, misuse, disclosure, or alteration. No method of transmission or storage is completely secure.

We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and support legitimate business operations.

Your choices

Depending on your location, you may have rights regarding your personal information, including the ability to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of personal information.
• Opt out of certain communications.

Requests may be submitted using the contact information below.

Children’s privacy

This website is not intended for individuals under the age of 13. LAUXET does not knowingly collect personal information from children under 13.

Changes to this policy